FAQ

1. Do you offer free shipping?

Yes. We offer free standard shipping on all orders within the United States. There is no minimum purchase required.

2. Do you ship internationally?

No. At this time, we only ship within the United States and do not offer international shipping.

3. How long does order processing take?

Orders are processed within 3–4 business days (excluding weekends and holidays).

4. How long does shipping take?

Once shipped, delivery typically takes 5–6 business days.

5. How long will it take to receive my order?

The total estimated delivery time is 8–10 business days, including processing and shipping.

6. Can I return my order?

Yes. Returns are accepted within 7 days of delivery, provided the item is unused and in original condition.

7. Do you offer exchanges?

Yes. Exchanges are accepted within 10 days of delivery, subject to product availability.

8. When will I receive my refund?

Approved refunds are processed within 5–10 business days to the original payment method.

9. What if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery with your order number and photos of the issue. We will assist you promptly.

10. How can I contact customer support?

You can reach us via: