Terms of service

Welcome to NUVIONA PLANTSANDFLOWERS. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Acceptance of Terms

By visiting our website, browsing products, or placing an order, you agree to comply with and be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please do not use our services.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the site under the supervision of a legal guardian.

  • You are legally capable of entering into binding contracts.

3. Products & Availability

  • All products displayed on our website are subject to availability.

  • We reserve the right to limit quantities, discontinue products, or modify product descriptions and pricing at any time without prior notice.

  • Product images are for illustration purposes only; actual products may vary slightly.

4. Pricing & Payments

  • All prices are listed in U.S. Dollars (USD) unless otherwise stated.

  • We reserve the right to change prices at any time without notice.

  • Payment must be completed in full before orders are processed and shipped.

  • Payments are securely processed through trusted third-party payment providers.

5. Order Processing & Shipping

  • Orders are processed within 3–4 business days.

  • Estimated shipping time is 5–6 business days.

  • We offer free shipping within the United States only.

  • We do not ship internationally.

Please refer to our Shipping Policy for full details.

6. Returns & Refunds

  • Returns are accepted within 7 days of delivery.

  • Exchanges are accepted within 10 days of delivery.

  • Approved refunds are processed within 5–10 business days.

Please review our Return and Refund Policy for complete terms and conditions.

7. Cancellations

  • Orders may be canceled only if they have not yet been processed or shipped.

  • Once an order has been shipped, it cannot be canceled and must follow the return process.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Submit false or misleading information

  • Attempt to disrupt or damage the website or its security

  • Violate any applicable laws or regulations

We reserve the right to terminate access for violations of these terms.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of NUVIONA PLANTSANDFLOWERS and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written consent.

10. Limitation of Liability

NUVIONA PLANTSANDFLOWERS shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Delays or failures caused by events beyond our control

  • Improper use of products after delivery

Our total liability shall not exceed the amount paid for the product purchased.

11. Indemnification

You agree to indemnify and hold harmless NUVIONA PLANTSANDFLOWERS, its owners, affiliates, and employees from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States and the State of Florida, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

NUVIONA PLANTSANDFLOWERS
📞 Phone: 270-661-1067
📧 Email: contact@nuviona.store
🏢 Address:
Pro-tea Tea LLC
5224 S Dale Mabry Hwy
Tampa, FL 33611
United States