Shipping Policy

At NUVIONA PLANTSANDFLOWERS, we are committed to providing reliable and transparent shipping services for all of our customers within the United States.

1. Shipping Coverage

  • We currently ship exclusively within the United States.

  • International shipping is not available at this time.

  • Orders placed with delivery addresses outside the U.S. will not be processed.

2. Free Shipping

  • We proudly offer FREE STANDARD SHIPPING on all orders within the United States.

  • There are no minimum purchase requirements for free shipping.

  • No additional handling or packaging fees will be charged.

3. Order Processing Time

  • All orders are processed within 3–4 business days (excluding weekends and U.S. federal holidays).

  • Processing time includes order verification, quality checks, packaging, and preparation for shipment.

  • During high-volume periods or holidays, processing times may be slightly extended.

4. Shipping Time

  • Once your order has been shipped, delivery typically takes 5–6 business days.

  • Shipping times are estimates and may vary depending on:

    • Carrier delays

    • Weather conditions

    • Destination location

5. Total Estimated Delivery Time

  • Total delivery time: approximately 8–10 business days
    (Processing time + Shipping time)

6. Shipping Carriers

  • Orders are shipped via reputable U.S. carriers such as USPS, UPS, or FedEx, depending on availability and destination.

  • Carrier selection is at our discretion to ensure the most efficient delivery.

7. Order Tracking

  • Once your order has been shipped, a tracking number will be sent to your email.

  • Please allow up to 24 hours for tracking information to update after shipment.

8. Incorrect or Incomplete Address

  • Customers are responsible for providing accurate and complete shipping information.

  • NUVIONA PLANTSANDFLOWERS is not responsible for delays, lost packages, or failed deliveries due to incorrect or incomplete addresses.

  • Additional shipping fees may apply if reshipment is required.

9. Delayed or Lost Packages

  • While we work closely with our shipping partners, we are not responsible for delays caused by carriers.

  • If your package appears delayed or lost, please contact us and we will assist you in resolving the issue.

10. Contact Information

If you have any questions regarding our Shipping Policy, please contact us:

NUVIONA PLANTSANDFLOWERS
📞 Phone: 270-661-1067
📧 Email: contact@nuviona.store
🏢 Address:
Pro-tea Tea LLC
5224 S Dale Mabry Hwy
Tampa, FL 33611
United States